Damaged & Return Policy
Thank you for shopping with Little Piece of Yesterday. We curate a unique collection of vintage and antique home decor, and we want your piece of history to arrive safely. Because our items are rare and fragile, we take packaging seriously—but if transit damage occurs, we will make it right immediately.
📦 Items Broken in Shipping (Damaged Claims)
If your item arrives broken or damaged from transit, we provide a 100% full refund and cover all expenses. Please follow these steps to secure your refund:
Report Within 48 Hours: You must notify us of transit damage within 48 hours of delivery.
Keep All Packaging: Do not throw away the box, bubble wrap, or packing materials. Canada Post requires these for insurance inspection.
Take Photos: Email us at littlepieceofyesterday@outlook.com with your order number and clear photos of:
The broken item(s).
The inside packaging.
The outside of the shipping box (especially showing any dents or tears).
No Return Needed for Shattered Items: If the item is completely shattered or unsafe to mail back, we will process your full refund immediately upon receiving photo proof. You will not need to ship it back.
💰 Full Refunds & Processing
100% Refund: Approved refunds cover the full purchase price.
Payment Method: Refunds are credited back to your original method of payment.
Timeline: Please allow 3–5 business days for the funds to clear into your account.
🛠 How to Start a Claim or Return
Email us at littlepieceofyesterday@outlook.com with your order number.
For broken items, attach the required photos
We will respond within 24 hours with your full refund confirmation or a free Canada Post return shipping label.